Frequently asked questions
If your question is not covered, reach out via our contact page.
How do I enroll in a course?
Open the catalog, choose a course, and add it to your cart. After checkout, you will receive an email with access instructions. You can start immediately.
Go to catalog →What is the weekly time commitment?
Most learners progress steadily with 4–6 focused hours per week. Each course includes a pacing guide and checkpoints.
How does mentorship work?
You can request reviews on projects and ask targeted questions. Mentors respond within 24–48 hours with concise, actionable feedback.
What is your refund policy?
You can request a refund within 7 days of purchase if less than 20% of the course has been completed. See Terms for details.
Read Terms →Do you provide certificates?
Yes. On completion, you receive a shareable certificate with a unique ID that employers can verify.
How long do I keep access?
You keep lifetime access to course materials, including future updates, from the same course edition.
What payment methods are accepted?
We accept major credit and debit cards. For team training and purchase orders, contact us.
Team training inquiries →How do you handle my data?
We only collect data necessary for learning and billing. You can request access or deletion at any time. See our Privacy Policy.
Privacy Policy →Is MeadowKeen accessible?
We support keyboard navigation, readable contrast, transcripts for videos, and dark mode. If you encounter barriers, contact us.